Frequently Asked Questions (FAQ)

1. What are your opening hours?

Our doors are open every day from 9 AM to 9 PM. We look forward to welcoming you!

2. Do you offer online ordering?

Absolutely! You can browse our menu and place orders directly through our website for pickup or delivery.

3. Can I make a reservation?

Yes, you can! Reservations can be made by calling us at +971 55 954 4330 or through our website.

4. Do you cater to dietary restrictions?

We are committed to inclusivity! We offer a variety of options for different dietary needs, including vegetarian, vegan, and gluten-free items. Please inform our staff of any specific requirements when placing your order.

5. Where do you source your products?

We source our teas, coffees, and herbs from the finest regions around the world. This ensures the highest quality and freshness for every cup you enjoy.

6. What is your return policy?

If you're not satisfied with a product purchased from our store, please contact us within 14 days. We'll be happy to assist you with returns or exchanges.

7. Do you offer gift cards?

Yes! Gift cards are a perfect way to share the Tea Hills Cafe experience. You can purchase them at our cafe or online.

8. How can I contact you for further inquiries?

Feel free to reach out! You can email us at info@tea-hills.com or call us at +971 55 954 4330.

9. Are there any promotions or discounts available?

Yes! We love to offer deals. Please check our website or follow us on social media for the latest promotions and special offers.

10. Can I host an event at Tea Hills Cafe?

We'd be delighted to host your event! Whether it's a small gathering or a larger function, we have the space and ambiance to make it special. Contact us for more information about our event spaces and booking options.